Explore assembly videos, learn how to operate your Vertilift product, access our troubleshoot guides, check warranty details, and find quick answers in FAQs. Your practical resource for a seamless experience.
Watch the Assembly video for a visual guide on assembling your Vertilift Frame. Note the varying length fasteners and their placements. If you have questions or need clarity, find the PDF instructions under downloads. Contact the Vertilift distributor listed at the page's bottom for further assistance.
Vertilift 2 Leg Frame Assembly Guide
Vertilift 3 Leg Frame Assembly Guide
View these videos to learn how to operate your Vertilift and utilise its various functions effectively for your sit-stand desk. Discover the capabilities and features of the Vertilift, and maximise the benefits of using a sit-stand desk with these informative videos.
How To Factory Reset Your Vertilift Frame
How To Operate Your Vertilift Frame and Preset Height
How to set the Vertilift memory handset
Most operating issues encountered with a Vertilift have a simple fix. Download our Troubleshooting guides for the most common problems and solutions.
Your Vertilift is covered by a comprehensive five year warranty. Download the Warranty document for full details.
Explore our FAQs for quick answers to common queries. If you can't find the answer you need, feel free to send us a message through the contact us page.
Research indicates that both prolonged sitting and prolonged standing carry risks. For example, standing continuously beyond 40 minutes may increase lower-limb fatigue or joint symptoms.
For most Vertilift users we recommend beginning with roughly 10-20 minutes standing every hour, for example: sit for 40-50 minutes, then stand for 10-20 minutes. Over several weeks you can aim toward 2-4 hours of standing per full day of work, interspersed with sitting and movement.
For commercial installations (shared spaces) set reminder protocols or use desk memory-presets to support regular posture changes.
When seated, set the desk so your elbows are close to a 90° angle, wrists are relaxed, and your feet are flat on the floor—this applies for your Vertilift frame in its lowest position.
When standing, raise the desk so your elbows remain at approximately 90°, your keyboard is directly in front of you, and the top of your monitor is at or just below eye-level (so your neck remains neutral).
In both modes your hips should be slightly higher than your knees, and avoid leaning forward or slouching. Studies show good posture and correct ergonomics matter more than just standing time.
For office roll-outs, measure operator height ranges and pre-configure Vertilift desk height presets accordingly to ensure consistency across workstations.
Begin with familiar seated work for your first day while your Vertilift desk is in the sitting position. On day two or three, introduce 10-15 minutes of standing per hour. Monitor how your body feels, especially feet, lower back and calves.
After 1-2 weeks, increase standing blocks to 20-30 minutes per hour, aiming for 2-3 hours of standing across a full day, then gradually increase further as tolerated. This phased approach helps minimise fatigue or stiffness.
At home, pair the Vertilift with an anti-fatigue mat and supportive footwear to reduce standing discomfort.
While not a requirement, ensuring your workspace and attire are appropriate to support an ergonomic seating/standing position is important.
When standing, the joints (ankles, knees, hips), feet and lower back carry a different load than when seated. Using an anti-fatigue mat helps distribute pressure and reduce fatigue. Supportive shoes (rather than bare feet or very thin-soled shoes) will also help.
Especially in a home setting or a shared commercial workspace, include these accessories with your Vertilift desk to optimise comfort and encourage longer standing durations without strain.
For commercial use (office / business setting) we recommend embedding positional changes into the workflow. For example: every 30 minutes do one of: stand for 10-15 minutes, stretch at your desk, or walk to a colleague, printer, kitchen etc.
Alternating posture helps break up static loads on spine and legs and supports micro-movement, which is correlated with better musculoskeletal and metabolic outcomes.
Consider scheduling “posture-break” cues in meeting invites or workstation management software when rolling out Vertilift desks at scale.
When installing Vertilift frames, verify the rated lift capacity (desk surface, monitors, accessories, docking stations, possibly light equipment) and ensure the installation location (floor, power outlet, cable access) supports the frame movement.
For larger commercial applications, verify floor-load ratings, desk-frame anchoring (if required), clearance above the frame (so cables and accessories don’t restrict motion) and access to maintenance.
Proper installation ensures the height-adjustment motor and anti-collision features operate reliably, and helps avoid warranty issues or service downtime.
Yes — provided the total weight (desk surface + monitors + docking + walking pad + user’s walking load) remains within the rated load for the building structure and and the frame has been installed with appropriate clearance for motion.
From a scientific standpoint: while standing helps reduce sedentary time, light walking or movement adds marginal metabolic benefit compared to static standing.
In a commercial environment, ensure there is sufficient clearance and that operation lock features (child lock) are configured to guard adjustable height activation during walking use.
Memory-height presets enable one-touch switching between preferred sitting and standing heights — ideal in shared workstations or hot-desk environments, because they reduce adjustment time and encourage correct posture.
Anti-collision sensors detect obstructions during height adjustment and stop motion — this protects your equipment, ensures operator safety, and reduces service calls.
Keypad lock (child lock) prevents inadvertent height changes (important in family/home use where children might push buttons; or in commercial spaces where accidental activation could interrupt workflows).
These features enhance usability, safety, and adoption in both home-office and corporate environments.
Yes — common mistakes include:
Standing for too long without movement, which can cause leg fatigue or joint stress.
Incorrect height (e.g., elbows too high/low, monitor too high/low) — which leads to shoulder, neck or wrist strain.
Neglecting dynamic movement or breaks — simply standing still isn’t enough; posture changes and small movement matter.
Poor cable management or install layout — in commercial deployment of Vertilift desks, neglecting proper installation compromises safety or performance.
Ignoring user-training — both home and office users benefit from short training or onboarding on correct height settings and posture habits.
For commercial use of Vertilift desks:
Conduct a workstation audit of user heights, tasks, monitor configurations and cable routing before installation.
Provide onboarding/training for users on how to adjust the desk, when to alternate posture and how to set memory heights.
Ensure all desks are correctly assembled, cable-managed (so height changes are uninhibited), and the appropriate clearance zones above and around the desk are maintained.
Encourage organisational guidelines: e.g., set reminder intervals, promote use of standing periods, integrate anti-fatigue mats, and monitor usage patterns to ensure the investment delivers ergonomic benefits.
From the scientific literature: interventions are more effective when posture-alternation is supported by environment + culture, not just equipment alone.
M&R Commercial Furniture Pty Ltd
Unit 5A, 1-3 Endeavour Road
Caringbah, NSW
2229
Ph: (02) 9540 4332
Email: info@vertilift.com.au
Stateline Furniture Sales Pty Ltd
15/25 Bald Hill Rd
Pakenham, VIC
3810
Ph: (03) 5940 5960
Email: info@vertilift.com.au
M&R Commercial Furniture Pty Ltd
20-30 Crozier Street
Port Adelaide, SA
5015
Ph: (08) 8268 5230
Email: info@vertilift.com.au